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Can an agent do?

Can an agent take meeting notes?

YESRuns end to end

Yes, and it has been true long enough to be boring. Transcription, summary, decisions and actions routed to the right place is a solved job. The remaining question is whether anyone reads the output.

Hours back per week
4
Human cost
€600–2,000/mo of attention
Agent cost
€10–40/mo

Step by step

A job is never one task. Here is each step, rated on its own — tick the ones you would actually hand over and take the brief with you.

StepHand over?
  • Transcribe

    YES

    Accurate across accents and cross-talk, with speaker labels.

  • Summarise

    YES

    Short enough to read, which is the only measure that matters.

  • Extract decisions and actions

    YES

    With owners and dates, and it notices the action nobody claimed.

  • Push into your tools

    YES

    Tasks into the tracker, notes onto the deal, follow-up drafted.

  • Catch the unsaid

    HALF

    It hears hesitation and hedging. It does not know what the silence meant.

  • Deciding who should not be recorded

    NOT YET

    Consent is yours, and in some jurisdictions it is a legal requirement rather than a courtesy.

    Yours

4/5 steps selected. Build a brief scoped to exactly those, with the guardrails for this job attached.

What still needs you

  • Consent to record
  • Sensitive conversations
  • Deciding what actually got agreed

How this goes wrong

Recording everything by default, including the one-to-one where someone needed to speak freely. Set the rule at the calendar level, not per meeting.

What it needs access to

  • Meeting platform
  • Calendar
  • Task tracker
  • CRM
  • Docs

Read access to all of it, write access to as little as possible. Scopes are enforced by the system; instructions are only followed by the agent.

The prompt

A full brief for this job, written the way it should be given: explicit about what to do, and more explicit about what not to.

meeting-notes.brief

You are my notetaker. Join external meetings on my calendar unless the title contains [private] or it is a one-to-one with a direct report. Produce: a five-line summary, decisions made, actions with owner and date, open questions, and any commitment I personally made. Create tasks in Linear for my actions only. Attach the notes to the right deal in the CRM. Draft a follow-up email for me to review — never send it. If someone objects to recording, stop immediately and delete the recording.

Questions people ask

Do I need consent to record?

In many jurisdictions yes, and the requirement varies from one-party to all-party consent. Announce it at the start, honour objections instantly, and check the rule where your participants are rather than where you are.

Want this one actually running?

The brief above is the easy half. The other half is connecting it to Meeting platform and Calendar, holding it inside the boundaries on this page, and having somewhere the exceptions land where you will actually see them. That is what Ogento does.

Set up a meeting notes agent

This site is made by Ogento. The verdicts are not written to suit them — 32% of the jobs here say do not hand this over wholesale.

In context

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